Ian Mulholland

I design strategies, implement projects, build teams, and measure impact of projects to democratize innovation and resources for social entrepreneurs, NGOs, and grassroots organizations. I specialize in social innovation design, data management and analysis, machine learning, internal capacity-building, and security.

Work Experience

Intuitive Foundation

Digital Program Manager
2023-Present

As Digital Program Manager, I lead the design and development of digital tools that empower surgical educators and learners in low-resource settings. My work focuses on making high-quality surgical training more accessible, interactive, and scalable.
• Led the end-to-end product development of a peer-review mobile platform enabling surgical learners in low-resource regions to upload procedural videos and receive AI-powered, real-time feedback, improving learner competency and confidence across Africa, Asia, and South America.
• Directed a cross-functional team of 8 developers, UX/UI designers, and AI researchers, integrating machine learning models that increased speed and accuracy of competency-based assessments.
• Designed and launched a Course Development & Tissue Database, expanding access to high-quality surgical training materials for global programs and enabling knowledge-sharing across low-resource settings.
• Lead Developer and Product Owner for a custom learning management system on Appropedia, defining the product roadmap, leading UX/UI strategy, and overseeing full-cycle development in collaboration with global educators and developers.

Independent Consultant

Independent
2021-Present

I believe that real-world challenges are a catalyst for learning. I am working as an independent consultant for a few months to explore and expand my skills and interests. In this role, I engage in human-centered impact projects, enabling me to expand my expertise while making a positive difference. As an independent consultant, I thrive on diverse projects spanning multiple domains, including project management, cybersecurity, product development, and data science. This breadth of experience allows me to continuously deepen and broaden my skill set, embracing new technologies and methodologies to deliver results.
• I developed a tool built on inferential models to help improve better grant making for a career readiness grant program that distributed $17 million in funding.
• I strengthened the security infrastructure for a human rights organization in Syria and Sudan.
• I worked with a European agricultural company to build a tool that measured and predicted climate effects of R&D efforts.
• I built impact evaluation and inferential tools for a labor rights NGO in India.
• I developed a recommender tool for a university to match social impact organizations with partners and funders.
• I built NLP models for a social impact funder that measured and calculated trends in global entrepreneurship from 10,000 grant applicants.

Possibility Lab

Graduate Student Researcher
2022-2023
The Possibility Lab brings together public policy experts who are committed to evidence-based policymaking and who use quantitative, participatory, and experimental methods to understand the potential of new ideas to improve people’s lives.

I worked at Possibility Lab as a Graduate Student Researcher and was the data science lead for several projects:


• Managed cross-functional teams of engineers, data scientists, and healthcare professionals to deliver solutions improving telehealth access and outcomes for 100,000+ patients.
• Drove product strategy for a machine learning initiative, scoping, building, and deploying a multi-armed bandit model that reduced patient wait times and improved satisfaction scores by streamlining telehealth service delivery.
• Led a comparative policy study on recidivism interventions; presented findings to policymakers and nonprofits, influencing a countywide program launch in Alameda County.
• Acted as liaison between technical and non-technical teams, translating data insights into program decisions, aligning engineering, research, and policy stakeholders.

MIT Solve

Results Measurement Officer
2018-2021
Solve advances lasting solutions from tech entrepreneurs to address the world's most pressing problems by finding solutions driven by technology to drive transformational change.

I played a key role in designing technical and data solutions, launching new programming, and building Solve's impact evaluation team. My work focused on improving Solve's impact and accelerating the progress of over 200 social impact entrepreneurs.

Notable projects I am proud to have contributed to include:
• As Solve's Salesforce and Hubspot Administrator, I measured and launched highly successful fundraising campaigns that resulted in over $10 million in partnerships and tripled Solve's community size. I used predictive scoring to improve Solve’s fundraising efforts.
• I led Solve's first impact evaluation and results measurement team. I designed comprehensive data collection tools, quantitative and qualitative analysis, and impact projections for 200+ entrepreneurs globally.
• I served as Solve’s first product manager for a proprietary social innovation platform. This platform allowed Solve to develop a new business model that contributed to 4x financial growth. I introduced streamlined design enhancements to improve the application submission process, resulting in a 130% increase in applications to Solve's Open Challenges within two years.
• I designed Solve community programming that significantly improved engagement and fundraising, resulting in an impressive 80% renewal rate.

Self-Employed Women's Association

Livelihood & Digital Initiatives Lead
2016-2018

SEWA solves India's largest problems through a mix of institutional development, grassroots advocacy, development programs, and community investment. SEWA is a women-led, community focused movement that has redefined and shaped the economic and social development landscape of today, by pathfinding approaches through microfinance, cooperative, and leadership development.

My key accomplishments include:
• Ensuring Effective Delivery of Public and Social Security Programs: I designed and implemented a system that streamlined the delivery of public and social security programs to 25,000 women across India. This solution not only enhanced accessibility and transparency of government services.
• Internal Fundraising Management Platform: I designed and implemented an internal platform that streamlined the management, tracking, and growth of fundraising initiatives within SEWA that facilitated the growth of fundraising by over 150%.
• Empowering Small Farmers and Women-Run Cooperatives: I led the development and growth of Ekta, an organic spice cooperative operated by women, in Uttarakhand. We created a thriving platform that empowered small farmers, ensured fair trade, and promoted organic agriculture and grew sales nearly 30% while introducing new product lines.
• Supporting Artisan Producers in Delhi: I facilitated the production of designer fashion items through SEWA's producer company, RUAAB. I helped the cooperative grow to 2 new communities.
• Enabling Weavers and Facilitating Market Access: I implemented strategies to connect handloom weavers in West Bengal with markets across India. I was a member of the founding team that saw 10,000 women connected with employment.

Self-Employed Women's Association

Livelihood & Digital Initiatives Lead
2015-2016

SEWA solves India's largest problems through a mix of institutional development, grassroots advocacy, development programs, and community investment. SEWA is a women-led, community focused movement that has redefined and shaped the economic and social development landscape of today, by pathfinding approaches through microfinance, cooperative, and leadership development. My role at SEWA was two fold. One one hand, I led the strategic communication efforts of the organization in order to move SEWA's mission forward. I communicated to a diverse audience of underserved communities throughout India, international funders private organizations, and public agencies. Additionally, I cultivatee and deepened relationships with strategic partners and allies. SEWA has had a history of cutting edge approaches to economic and social development and I help defined that strategic direction to digital access gaps, climate change, and sustainable and fair working conditions.